Terms & Conditions

Please read through these terms and conditions carefully before using this website, we recommend printing a copy for future reference. Please also take time to read our privacy policy regarding your personal information.

Gryphon Aviation Partners (UK) Ltd will use reasonable endeavours to verify the accuracy of any information on this site but makes no representation or warranty of any kind express, implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. Gryphon Aviation Partners (UK) Ltd will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Gryphon Aviation Partners (UK) Ltd accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on this site.

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and will be dated accordingly, it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Orders must be made in writing by email.

All goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. 

Once an order has been placed, you will receive a pro forma invoice.

Acceptance of pro forma invoice and the completion of the contract between you and us will take place once the pro forma invoice has been paid. 

We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records.

Delivery charges are as specified on the pro forma invoice when you place an order.

Risk of loss and damage of products passes to you on the date when the products are collected from us.

We’re committed to selling the finest quality products that we know you will enjoy using but we also know that, for one reason or another, there may be a time when you need to exchange or return something you’ve bought via email. Please make sure that you check your items carefully before you use them and be sure to also read the label and instructions before use. We recommend that you keep your order number, which can be found on your traceability paperwork which will arrive with your delivery as well as being emailed by encryted email prior to the goods being collected. 

If there is a fault or problem with the product then please make us aware of this as soon as you receive your delivery, we recommend that when signing for your item you sign for it as ‘contents unchecked’ . Should the above term not be used then it is assumed that you have checked the delivery and are signing for it in a perfect state.


You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge that the material and content contained within this website is made available for your personal non-commercial use and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to(and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

The AGlaze Aviation website is operated by Gryphon Aviation Partners (UK) Ltd, 33 St. James’ Square, London, UK, SW1Y 4JS

For customer services or any complaints please call +44 1795 592640 or email enquiries@gryphonpartners.aero.